Building relations - learner
1. Introduction to building relations
1.1. Communication styles
At work you will speak with different target groups in a variety of professional settings. The content of communication is related to professional tasks at meetings, in different presentations or you have to respond spontaneously to variation of requests. Often, communication and use of oral language at work is characterized by efficiency and rapid or prompt exchange of words. To stay calm, to choose appropriate words and expressions can be a challenge. Communication style to build relations at work require skills in:
- basic communication principles as listen to others as much as own speaking
- strategies for speaking on the spot
- avoid intimidated feeling
- listen and withhold judgment
Discuss with fellow learner or trainer challenges, as you have experienced them by using different communication styles at work. Describe your viewpoints in a few sentences.